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Payment and Refund Policy

PAYMENTS

Payments must be made by their defined due date. Due dates may vary based on the program you’ve registered your child for. 

  • Recreational program: Payment is due at the time of registration

  • Jr Academy program: You have the option to pay for the program in full at the time of registration, or to break the amount due into a commitment fee and 2 additional payments, plus a Volunteer Buyout fee. 

  • Academy and Select programs: You have the option to pay for the program in full at the time of registration, or to break the amount due into a commitment fee and 9 additional payments plus a Volunteer Buyout fee. 

  • Winter Indoor League: You have the option to pay for the program in full at the time of registration, or to break the amount due into a commitment fee and 1 additional payment.

** When you register for a program and select a payment plan, you agree to pay the program registration fees in full. Our programs are not a monthly subscription and payments do not correlate to training months. 

Consequences for not making payments on time could include being suspended from playing matches, participating in training, or both. In those cases, players may not participate again until their account is current. Overdue balances from previous seasons or other programs carry over to the current season.

If you need financial assistance, you may find info on our program here. If you need to change the date that your payments are drafted, or make other payment arrangements, please reach out directly to our Club Registrar.

REFUNDS

Refund policies vary by program. All refund requests should be submitted via email to our Club Registrar.

RECREATIONAL SOCCER

The amount of your refund depends on when you request it.

  • Before regular registration deadline - If the registration deadline has not passed, you will receive a full refund.

  • After registration deadline - If the registration deadline has passed but it’s BEFORE “Opening Day”, and you HAVE NOT received a uniform, a $30 non-refundable fee applies. The remainder of your registration fees will be refunded.

  • After registration deadline and receiving a uniform - If the registration deadline has passed but it’s BEFORE “Opening Day”, and you HAVE already received a uniform, a $50 non-refundable fee applies. The remainder of your registration fees will be refunded.

  • AFTER “Opening Day” no refunds will be issued.

JR ACADEMY

Uniform kits are customized to each player and are non-refundable. Exchanges may be processed directly with the uniform vendor.

  • Before July 15th (Fall season) or January 15th (Spring season): Cancellation requests received before these deadlines will be granted, less the commitment fee.

  • Starting July 15th (Fall season) or January 15th (Spring season): No refunds will be issued and you are responsible for paying the full amount agreed to at registration. The only exceptions are if the player sustains a season-ending injury, or if the family moves out of the Region. A doctor’s note or proof of relocation must be provided upon request.

  • Volunteer Buyout Fee: This fee will be removed from the end of your payment plan upon completion of your required 3 volunteer hours. These hours must be completed by signing up for an approved shift with our Volunteer Coordinator, completing the shift, and receiving a receipt of completion.

ACADEMY

Uniform kits are customized to each player and are non-refundable. Exchanges may be processed directly with the uniform vendor.

  • Before July 15th: Cancellation requests received before July 15th will be granted, less the commitment fee.

  • Starting July 15th: No refunds will be issued and you are responsible for paying the full amount agreed to at registration. The only exceptions are if the player sustains a season-ending injury, or if the family moves out of the Region. A doctor’s note or proof of relocation must be provided upon request.

  • Volunteer Buyout Fee: This fee will be removed from the end of your payment plan upon completion of your required 3 volunteer hours. These hours must be completed by signing up for an approved shift with our Volunteer Coordinator, completing the shift, and receiving a receipt of completion.

SELECT

Uniform kits are customized to each player and are non-refundable. Exchanges may be processed directly with the uniform vendor.

  • Before July 15th: Cancellation requests received before July 15th will be granted, less 50% of the total registration fees.

  • Starting July 15th: No refunds will be issued and you are responsible for paying the full amount agreed to at registration. The only exceptions are if the player sustains a season-ending injury, or if the family moves out of the Region. A doctor’s note or proof of relocation must be provided upon request.

  • Volunteer Buyout Fee: This fee will be removed from the end of your payment plan upon completion of your required 3 volunteer hours. These hours must be completed by signing up for an approved shift with our Volunteer Coordinator, completing the shift, and receiving a receipt of completion.

WINTER INDOOR LEAGUE

The amount of your refund depends on when you request it.

  • Before December 1st: Cancellation requests received before December 1st will be granted in full.

  • Starting December 1st: Starting December 1st and BEFORE “Opening Day” for the Winter League, a $30 non-refundable fee applies. The remainder of your registration fees will be refunded.

  • After Opening Day: No refunds will be issued. 

CAMPS, CLINICS, & OTHER PROGRAMS

We do not issue refunds for our camps and clinics. However, prior to the start date of the event, you may request to drop from the event and we will issue a credit to your account in the same amount for a future event.

TOURNAMENTS

There is a $150 non-refundable admin fee. After the $150 admin fee is deducted, we will refund as follows:

  • If the tournament is canceled before the first game is played due to weather there will be a 100% refund given (after the $150 admin fee)

  • Once the first game in the event is kicked off the refund is as follows:

    • 0 games played by a team: 100% refund (after the $150 admin fee)

    • 1 game played 50% refund (after the $150 admin fee)

    • 2 games played: No refund

Teams that fail to load their check-in documents into the online system by 8am Thursday before the event will forfeit their right to a refund in the event of weather cancellation.

Edited: 4/23/2026